Sage HandiSoft offers telephone, email, and fax support to all clients from 9am to 5pm in your state's time zone.
Before contacting the Support Team:
Before contacting the Support Department, we recommend that you review our Problem Solving Tips and read these important notes.
When you contact Support, please be prepared to:
- State your Client Reference Code and/or Practice Identification Number (PIN)
- State the program's name and version
- Advise the steps you took to duplicate the problem
- Read out any error messages
- Be prepared to explain the solutions that you have tried and the results
Contacting Support
Please note!
Sage HandiSoft does not provide legal, accounting or taxation advice and in providing Support Services is providing assistance solely in relation to the operation of the Software. Support Services are provided subject to the terms of the Sage HandiSoft software license agreement.