Sage HandiSoft offers telephone, email, and fax support to all clients from 9am to 5pm in your state's time zone.
Before contacting the Support Department:
Before contacting the Support Department, we recommend that you review our Problem Solving Tips and read these important notes.
When you contact Support, please be prepared to:
- State your Client Reference Code and/or Practice Identification Number (PIN)
- State the program's name and version
- Advise the steps you took to duplicate the problem
- Read out any error messages
- Be prepared to explain the solutions that you have tried and the results
Contacting Support