Training FAQs

Q: Who should attend HandiSoft training?
A: New staff members, current staff who need to update their skill set so that they enjoy benefits delivered by new features in HandiSoft modules and members of practices following the purchase of new HandiSoft modules.

Q: How are the classes taught?
A: Introduction of objectives and concepts. Participants complete practical exercises for each new concept. Skill-building exercises to reinforce the new concepts presented.

Q: Do I have to take my team to a training course away from the office?
A: You can have group training or one-on-one training at your practice. The consultant can come to you and conduct the same training course that is offered in classroom training.

Q: How is the training conducted On-Site?
A: We can conduct training in a boardroom using a projector or at your workstations in your office. It depends if you want a presentation format or hands on learning.

Q: Should I purchase the training manuals?
A: The training manuals make sure you cover the applicable topics and have exercises to explain the software function. Also, they are a resource to refer to when the trainer leaves.

Q: What is covered in the Develop Your Practice Workshop and who should attend?
A: This workshop is intended for partners and managers that already have Practice Manager. The workshop looks at your practice, products, document storage and workflow. Participants are encouraged to interact with each other. It provides guidance and examples on gaining efficiencies in your practice using Practice Manager and Time+Billing modules.

Q: The training courses are not exactly what I need in my practice. What options do I have?
A: On-Site training is available for groups or one-on-one covering the areas that are most applicable for your practice. Our consultants can work with you to ensure the topics covered align with your needs.